›CLOUD_OPS_ENGINEER.init · BENGALURU, IN
ROSHAN
KUMAR
ROLE Cloud & Operations Engineer
EXP 4+ Years
STATUS ● Open to Roles

Cloud engineer and operations specialist driving infrastructure reliability, AI-assisted observability, and enterprise-scale incident response across multi-region environments.

Initiate Contact View Projects
RK
OPS_ENG BENGALURU 4+ YRS
AWS · GCP · Multi-CloudInfrastructure Ops
Dynatrace · DQL · ELKObservability Stack
CEH v11 · Cloud DevOpsCertified
AI Agent ShieldInternal Hackathon
Claude · MCP · LLM OpsAI Tooling

01 — About

roshan@ops-eng:~
⌘

About Me

Cloud & Operations Engineer with 4+ years driving infrastructure reliability, DevOps automation, and enterprise observability at scale. Currently at F-Secure, managing production monitoring for multi-region FSSDK infrastructure and leading incident response for enterprise partner integrations.

I've worked across DevOps infra, product operations, and cloud engineering — giving me a full lifecycle view of how modern distributed systems are built, monitored, and recovered.

0+
Years in Cloud Ops
0+
Customers Handled
0+
Notable Projects
0+
Certifications

02 — Skills

Technical Arsenal

Cloud & Infrastructure
AWSGCPEC2VPCIAMCloudFormationMulti-RegionKafkaMicroservices
Monitoring & Observability
DynatraceDQLCloudWatchZabbixNagiosGrafanaPrometheusELK StackSynthetic Monitors
DevOps & CI/CD
JenkinsDockerTerraformGitGitLab CI/CDAWS CodePipelineSonarQubeMaven
Incident & Ops Management
OpsGenieIncident.ioJiraServiceNowRCAPostmortemsSLA ManagementOn-Call
Networking & Security
DNSTCP/IPVPNFirewallsLoad BalancersSAML 2.0SSONetwork Security
Automation & Scripting
Power AutomateBashPythonSQLREST APIsConfluenceSharePointLinux
AI & Intelligent Ops
Claude AIMCP ProtocolAI Agent DesignPrompt EngineeringLLM ToolingAI Workflow AutomationBehavioral FirewallsDQL + AI Queries
// ALL TOOLS
AWSGCPDockerKubernetesTerraformJenkinsDynatraceGrafanaPrometheusZabbixKafkaEC2VPCIAMCloudWatchELK StackOpsGenieIncident.ioJiraServiceNowGitSonarQubeSAML 2.0SSOClaude AIMCP ProtocolLLM ToolingAI Agents AWSGCPDockerKubernetesTerraformJenkinsDynatraceGrafanaPrometheusZabbixKafkaEC2VPCIAMCloudWatchELK StackOpsGenieIncident.ioJiraServiceNowGitSonarQubeSAML 2.0SSO
Power AutomateBashPythonSQLREST APIsConfluenceSharePointLinuxWindows ServerNagiosDQLMavenVMwareBurp SuiteNmapActive DirectoryRCAPostmortemsDNSTCP/IPVPNFirewallsZohoCloudFormation Power AutomateBashPythonSQLREST APIsConfluenceSharePointLinuxWindows ServerNagiosDQLMavenVMwareBurp SuiteNmapActive DirectoryRCAPostmortemsDNSTCP/IPVPNFirewallsZohoCloudFormation

03 — Experience

Work History

Jan 2025
Present
F-Secure · Care Ops
Cloud Operations Engineer — L2/L3
  • Production monitoring across multi-region FSSDK infrastructure (EW1, UE1, ANE1, UW2) using Dynatrace DQL and CloudWatch Logs Insights
  • Verizon Unicorn partner integration monitoring — API health tracking across resolveUserDetails, postActivation, activate, and attestation endpoints
  • Incident command for P1/P2 incidents including Kafka storage failures, API degradation waves, and partner-facing outages across global regions
  • Built and maintained SAC_GDB_* Dynatrace dashboard suite — Doorman, Avenue, Platform, Verizon, Deepfake Detection, Scam Scanner
  • Care Ops automation — Jira onboarding trackers, Power Automate shift handover flows, SharePoint roster detection, FSMI audit tools
Feb 2022
Jun 2025
Epiplex · Epiance Software
Engineering Product Specialist
  • End-to-end product deployments and server configuration for enterprise SaaS environments across global clients
  • AWS cloud setup — VPC architecture, IAM management, and scalable infrastructure provisioning
  • Implemented SAML 2.0 and SSO across multiple enterprise portals — streamlining identity management at scale
  • Developed software patches and simulation templates to address product issues and improve deployment quality
  • Application operations and customer issue resolution using Zoho CRM ticketing with cross-functional teams
Jul 2021
Feb 2022
Skilrock Technologies
DevOps Infrastructure Engineer
  • Infrastructure monitoring via Zabbix, Nagios, Grafana, CloudWatch; CI/CD with Jenkins; VPC networking and security hardening
  • US retail network operations — store equipment, Active Directory, EC2, IAM management

04 — Projects

Notable Work

05 — Credentials

Certifications & Education

☁️
Cloud Computing & DevOps
Intellipaat
AWS · Docker · Kubernetes · Jenkins · Terraform
Certified
🛡️
Certified Ethical Hacker — CEH v11
EC-Council
Network Security · Ethical Hacking · Penetration Testing
Certified
🏅
AWS Solutions Architect — Associate
Amazon Web Services
Currently preparing — expected completion soon
In Progress
🎓
B.Tech — Computer Science Engineering
Lovely Professional University, Jalandhar
July 2018 – May 2022
Completed

06 — Contact

Let's Connect

"Building resilient systems.
Open to the right opportunity."

Reach out for roles, collaborations, or a technical conversation about cloud ops or AI tooling.

✉
roshan.kumar.contact@gmail.com
📱
+91 9100794126
in
linkedin.com/in/kumar-roshan-
⌥
github.com/Roshan-kumar20
📍
Bengaluru, Karnataka, India